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Terms & Conditions

Welcome to Svastha.life. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Svastha Life’s relationship with you in relation to this website.

The term 'svastha.life', 'Aadyasree Enterprises' or 'us' or 'we' refers to the owner of the website whose registered office is 21-108/2, Plot No. 11 Jain Colony Road, Gollapudi Vijayawada Andhra Pradesh 521225 India. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Aadyasree Enterprises prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

The information contained in this website is for general information purposes only. The information is provided by svastha.life and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of svastha.life. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, svastha.life takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Refund & Return Policy:


We encourage you to check the product as soon as you receive the package. If you find that the product is in a bad condition or the package looks damaged before delivery, please return the package to the delivery person immediately. Please call us at +91 9392787205 or email us at support@svastha.life mentioning your Order ID within 24 hours to let us ship you a new product at no additional cost. Please make sure that the original product and packaging is intact while returning it to the delivery person.


If you want a refund instead of a replacement, please call us or email us as soon as you find the package defective in the presence of the delivery person.

 

Shipping Policy:
We are committed to delivering your order in quality packaging and within the time mentioned in your order. We ship throughout the week, except Sundays & public holidays.


Which cities do you deliver to?
In order to provide the best and the fastest delivery possible, we currently deliver only to Vijayawada, Visakhapatnam and Kurnool with more places to be added soon. Please follow us on facebook and instagram for updates on new cities added to our service areas.


What are the delivery charges?
There are no delivery charges! We deliver healthy food free for all orders without exception.


How long does it take for my order to arrive?
For Orders above Rs.1000/-, we provide free home delivery within 2 working days.
For Orders below Rs.1000/-, we provide free home delivery within 5 working days.


Can I order with Cash on Delivery?
Yes. Once you place your COD order, we shall call you on your given phone number to confirm the order and the delivery time. Please make sure to give a working phone number and you are available to take our call. The order will be dispatched only after confirmation over the phone.

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